QuestManager: Turn outcomes into data-driven insights
QuestManager Core Features
Measurements
Questionnaires
Reports
Advanced summary
Integrations
Multilingualism
User-friendly and responsive - works without an app on any device.
Caregivers automatically receive an invitation via text message or e-mail and can complete their questionnaires directly on any device. QuestManager schedules measuring moments, provides reminders and automatically processes answers into clear insights for practitioners. This creates an efficient measurement process that asks little of caregivers and yields a lot in terms of quality of care.
- Easy and approachable for caregivers
- Also suitable for taking from children
- Anonymous purchase possible via QR code
This is how QuestManager works in everyday use: clear, simple and efficient
Handler
[Morning] 08:30
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Open Dashboard
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Overview of caregivers coming for consultation today
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View new PROM/ PREM/ ROM scores at a glance
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View incoming questionnaire responses immediately
[During the day] 10:00
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Conversation with care recipient
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PREM/ PROM/ ROM data already available in the EPRD
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No additional intake questions required
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Directly through to treatment based on current information
[End of day] 17:00
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No additional administration
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Questionnaires for tomorrow are sent automatically
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Reminders go out automatically
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Data is synchronized with the EPD
Time savings: 12 hours per week → 30 minutes per day on average (5 minutes per appointment)
Caregiver
[Morning] 08:15
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Gets a friendly reminder for the questionnaire
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Fills out questionnaire easily on mobile or laptop
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Understandable language and multilingual support available
[During the day] 14:00
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Comes to appointment
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Caregiver has already seen answers
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No repetition of questions: conversation starts more quickly and personally
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Feels better heard through targeted questions
[Evening] 19:00
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Sees that answers have been processed
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No extra actions needed
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Optional insight into own progress (if organization encourages it)
Experience: more direction, less repetition, clearer conversation
Researcher
[Morning] 09:00
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Open research dashboard
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Check new respondents and data quality
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Automatic data cleansing checks are already done
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Export options are ready (CSV/SPSS/R/ BI integration)
[During the day] 13:00
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Create or modify new questionnaire configurations
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Segmenting cohorts based on filters
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Real-time insight into trends and missing data
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Collaborate directly with fellow researchers within the same dataset
[End of day] 17:00
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Daily dataset is automatically updated
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Notification in case of discrepancies or data drops
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No manual file merging required
Time savings: weeks of cleanup and compilation work → reduced to minutes
Policy maker
[Morning] 08:45
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Open Dashboard with current KPIs.
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Overview: response rates, wait time indicators, trends in PREM/ PROM/ ROM outcomes
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Signals of risk or declining outcomes immediately visible
[During the day] 11:30
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Generate reports for teams or board
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Apply filters (teams, diagnosis groups, time periods)
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Compare impact of interventions or programs
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Derive action points directly from data
[End of day] 17:00
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Automatic reports are prepared
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Notifications in case of abnormal trends or low response rates
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Less reliance on analysts or Excel reports
Time savings: hours of reporting → up to 80% automated
Client/Partner
[Morning] 09:00
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Brief status check of integrations (EHR, portals, apps)
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API connections and synchronizations run automatically
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Overview of active projects and implementations
[During the day] 14:00
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Easily onboard new teams or departments
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Activate or modify template measurement processes
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Answer questions from the organization with clear dashboards
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Any issues are reported via clear monitoring
[End of day] 17:00
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Progress reports sent automatically
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No more manual updates or loose lists
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Focus on cooperation and improvement instead of management
Experience: stable cooperation, less management burden, predictable results
Applications
With PREMs, you systematically collect experiences from caregivers to improve the quality of care processes.
Questionnaires during the waiting period give you insight into risks, complaints and changes in care recipients. This allows you to see which case is urgent, follow up promptly in case of deterioration and use your treatment capacity more effectively.
Low-threshold screenings identify complaints or risks early, enabling timely support. Also supported for employers and health and safety services to identify wellness, stress or strain early.
ROM provides periodic insight into changes so you can make targeted adjustments to treatment.
PROMs provide insight into how caregivers perceive their health and functioning, allowing you to monitor treatment outcomes more effectively.
Caregivers fill out targeted questions in advance, so you start the consultation with clear points of interest and more time for what really matters.
Integrations that really work
EPD Systems
Links that provide automatic data transfer, fast navigation and less manual work.
- ChipSoft HiX: Inframe display in HiX + feedback of ROM data.
- Nexus: Direct navigation to the correct file without copying patient data.
- Nedap ONS: Automatic data transfer and no double entry or additional accounts.
- PinkRoccade: One click to the correct file + automatic client data takeover.
- USER ECD: Seamless integration with automatic transfer of client data.
PBMs & client portals
For organizations that want to make data accessible to caregivers as well.
Quli (PGO)
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Offering questionnaires digitally within Quli
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Results visible to the end user
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Supports modern PBM architecture and personal health data
(HL7 & FHIR)
For ICT teams and vendors who want sustainable, future-proof connectivity.
HL7 v2
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Support for ADT, ORU and other healthcare messages.
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Reliable exchange of client data and results
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Widely applicable within hospitals, GGZ and VVT
FHIR
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Modern, flexible and standardized API integration
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Easily expandable with new data points
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Ideal for open data, apps and innovation projects
Reliable Standards, Proven Safety.
Our solution is Kiwa certified and demonstrably compliant with ISO 27001 (information security) and NEN 7510 (information security specific to healthcare). This means that your data is protected with controlled processes, strict access security and continuous risk management - exactly as required by the healthcare standard.
Hosting takes place in Previder's Dutch data centers, which themselves also comply with these standards. This assures you of a stable, AVG-proof and end-to-end encrypted environment, where data remains safely within the Netherlands.

How QuestManager makes a difference
FAQ
How secure is QuestManager?
Does Lighthouse Software provide support?
How can I request new questionnaires?
What does QuestManager cost?
Can I try QuestManager for free?
How does updating questionnaires work in QuestManager?
Wondering where QuestManager can support your organization?
- We would be happy to show you the possibilities in a no-obligation demo.
